Safeguarding adults, children and young people 

Our commitment to safeguarding 

  • To protect adults, children and young people who receive Insula Wellbeing’s services from harm. This includes the children of adults who use our services 

  • Insula Wellbeing very much emphasises that safeguarding is a collective responsibility and everyone’s business; whether they provide direct family contact or not and irrespective of seniority. This requires safeguarding governance and practices to be embedded across the organisation and services provided by Insula Wellbeing, and in every aspect of Insula Wellbeing’s work. 

This applies to anyone working on behalf of Insula Wellbeing, including executives, senior managers, citizen partnerships, contributors and healthcare staff. 


Legislation and mandatory reporting responsibilities for safeguarding are enshrined in international and national legislation. Safeguarding for both children and adults has transformed in recent years with recent legislation, creating duties and responsibilities which need to be incorporated into the widening scope of safeguarding practice. Insula Wellbeing is required to adhere to relevant legislation; 

Insula Wellbeing believes that: 

  • Adults, children and young people should never experience abuse of any kind 

  • We have a responsibility to promote the welfare of all children and young people, 

  • and promote the health and wellbeing of adults with vulnerabilities , to keep them safe and to practise in a way that protects them. 

We recognise that: 

The welfare of children and adults is paramount in all the work we do and in all the decisions we take all children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have an equal right to protection from all types of harm or abuse some people are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues working in partnership with adults, children, young people, families, carers and other agencies is essential in promoting adults, children and young people’s welfare. We will seek to keep vulnerable people safe by: 

  • Valuing, listening to and respecting them. 

  • Adopting safeguarding best practice through our policies, procedures and code of conduct for internal and external staff. 

  • Developing and implementing an effective online safety policy and related procedures. 

  • Providing effective management for staff through supervision, support, training and quality assurance measures so that all staff know about and follow our policies, procedures and behaviour codes confidently and competently. 

  • Recruiting and selecting staff and partners safely, ensuring all necessary checks are made. 

  • Recording, storing and using information professionally and securely, in line with the legal framework governing the use of personal confidential data.  

  • Making sure that adults children, young people and their families know where to go for help if they have a concern. 

Safeguarding procedures 

Using our safeguarding procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately; 

  • Using our procedures to manage any allegations against staff and contributors appropriately. 

  • Creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise 

  • Ensuring that we have effective complaints and whistleblowing measures in place 

  • Building a safeguarding culture where Insula Wellbeing staff and the families, treat each other with respect and are comfortable about sharing concerns 


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