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Staff Referrals for Urgent Mental Health Support

1 in 6 employees experience mental health problems at work, affecting both their well-being and overall workplace productivity. World Health Organisation 2019; Mental Health Foundation 2023.

When a staff member requires immediate mental health support—whether identified by themselves or their employer—we provide fast, accessible, and professional intervention. Our referral process ensures that individuals receive the right help quickly, reducing the risk of escalating difficulties while promoting recovery and resilience.

What Makes Our Staff Referral Service Unique

Rapid, Accessible Support

We offer urgent mental health assessments with minimal wait times, ensuring employees receive the help they need as soon as possible.

Comprehensive Mental Health Assessment

Each individual undergoes a full clinical assessment, either online or in person at our Bangor-based wellbeing hub, lasting approximately 1.5 hours. This ensures we identify key concerns and develop an immediate treatment plan.

Tailored Treatment Planning

Support is never one-size-fits-all. Following the assessment, we create a focused intervention plan, with practical strategies to promote recovery and resilience.

Structured Follow-Up and Ongoing Support

A follow-up session is provided 7–10 days after the initial assessment to review progress and continue intervention. Further sessions can be arranged as required, funded either by the company, the individual, or a combination of both.

Professional, Ethical Approach

We only provide ongoing support where clinically necessary. Our interventions are efficient and results-focused, ensuring that individuals receive appropriate care without excessive or unnecessary sessions.

Confidentiality with Employer Updates

While all therapy remains strictly confidential, we provide attendance updates and ongoing consultation with employers to ensure the best support pathway.

Nationwide Coverage

Based in Bangor, County Down, we serve businesses across Northern Ireland and the Republic of Ireland, offering in-person and online support to ensure accessibility.

Benefits

Early Intervention to Prevent Escalation

Providing timely support can prevent more severe mental health issues, reducing the risk of long-term absence and workplace distress.

Reduced Absenteeism and Increased Productivity

By addressing mental health concerns early, businesses can reduce staff sickness, presenteeism, and workplace disruptions.

Flexible and Business-Focused Solutions

Support can be fully or partially funded by the employer, ensuring a cost-effective approach tailored to company needs.

Efficient and Results-Driven Approach

We focus on practical interventions that deliver tangible improvements without unnecessary long-term therapy commitments.

How It Works

Our structured approach ensures thorough support at every stage:

1

Referral Made

An employer or employee identifies a need and refers the individual to us for urgent support.

2

Comprehensive Assessment

A full mental health assessment is conducted (online or in person), lasting approximately 1.5 hours.

3

Treatment Plan & Initial Support

We agree on an action plan and provide immediate, focused intervention.

4

Follow-Up Session (7–10 days later)

A review session is conducted to measure progress and adjust the plan as necessary.

5

Ongoing Support (If Required)

Additional sessions can be arranged at the employer’s or individual’s discretion.

FAQS

Have a question? We’re here to help you.

Who can refer an employee for support?

Employers can refer staff directly, or employees can self-refer with employer agreement.

How quickly can an assessment take place?

We aim to offer an initial assessment within a short timeframe to ensure urgent support is provided without unnecessary delays.

Will we receive updates on the employee’s progress?

We do not share confidential details, but we do provide updates on attendance and general consultation on sessions.

Is this service available remotely?

Yes, assessments and follow-ups can be conducted online or in person at our wellbeing hub.

How is the service funded?

Employers can fully or partially fund support, or individuals can contribute to the cost, as agreed with the company.

HOW WE CAN HELP YOU

Support Your Staff with Immediate Mental Health Intervention

We provide prompt, confidential mental health referrals that help employees access effective care and build resilience.

info@insulawellbeing.co.uk

Unit 53, 4 Balloo Drive, Bangor, BT19 7QY

02891898182